Payment and Pricing
All prices are shown inclusive of
VAT at 20% (unless stated otherwise), in British pounds sterling (GBP)
and will be billed in British pounds sterling. Home Garden Ornaments accepts
debit and credit card payments online and also accepts payment by
company or personal cheque. Be aware that if your credit card supplier
operates using another currency, they will convert payment from British
pounds sterling (GBP) to their operating currency at their current
exchange rates. If paying by cheque, funds are required to have cleared
before and services or products are shipped. Cheques will normally clear
in three to five working days and these should be made payable to
Home Garden Ornaments. Home Garden Ornaments is only able to accept cheques drawn on a UK
bank account and payable in GBP.
Order Shipping and Delivery
Products
and services to be supplied within the United Kingdom are dispatched by
our insured courier service. Please be aware that estimated delivery
dates act as guides to when your products and/or services will be
delivered. Home Garden Ornaments makes all reasonable efforts to ship your order
the same day it is placed (Monday to Friday, 9am-2pm) provided payment
has cleared. It is important to note that orders can take anywhere from
three to seven working days to be processed. Whilst Home Garden Ornaments may not
be able to guarantee an exact delivery date or time, we aim to deliver
products and services to your shipping address within the time frame
specified by us. When collecting goods in-store the card used to make
the purchase must be shown before the goods are released.
Refund Policy
You may cancel your order at anythime prior to delivery.
If
you are not entirely happy with your purchase you can return your
item/s within 21 days of delivery, for a full refund to the original
payment. Once we have received the product(s) and if appropriate, any
packaging, a refund will be credited to the payment card account within 5
days. Please note that it may take up to 7 days for your bank to credit
your account. Our policy does not affect your statutory rights.
Debit and Credit Card Security
Credit
and debit card processing is handled in a secure manner using Paypal. Home Garden Ornaments does not see or store your card details at any time.